1.# If a person desires to excel in his tasks - as per Maslow's Hierarchy of Needs - what type of a need is the person exhibiting ?
1) Love or Belonging
2) Physiological
3) Self-actualization
4) Safety
Ans: 3
2.# The enterprise environmental factors that influence the Acquire Project Team process includes all of the following except?
1) Existing information on human resources including availability, competency levels, prior experience, interest in working on the
project and their cost rate;
2) HR recruitment procedure
3) Personnel administration policies such as those that affect outsourcing;
4) Colocation or multiple locations
Ans: 2
3.# In the executing phase of Linda"s project, she loses some key resources. Some new people have joined, and she (the project
manager) set up a meeting to get the team together. What should be the most important agenda item for this meeting?
1) Discussing team building activities
2) Inviting the team members to share their past project experiences
3) Planning risk responses for existing risks
4) Reviewing WBS and responsibilities of all team members
Ans: 4
"The most important agenda item for the meeting should be reviewing of WBS to ensure that responsibilities are assigned.
4.# Charles Angel is managing a critical project. In the Executing phase of a project, she should ideally be:
1) Directing
2) Coaching
3) Authoritarian
4) Supportive
Ans: 2
5.# Tanura is the manager of a project for a company that is known to make heavy use of extrinsic motivators in order to boost morale
and team performance. What does that mean? The motivators used…
1) …are tailored to the needs of individual team members.
2) …are derived from within individual team members.
3) …are incentives such as rewards, gifts, or money.
4) …include the improvement of hygiene factors of the
Ans: 3
6.# A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site
tomorrow. You should:
1) Bring out the communication management plan
2) Bring your team in for introductions and establish a communications exchange
3) Meet with the supplier along with his team and establish yourself as the authority in charge.
4) Bring out the project plan.
Ans: 3
7.# Which of the following are not common barriers to project team building?
1) Differing outlooks, priorities, and interests
2) Excessive team member commitment
3) Role conflicts
4) Unclear project objectives/outcomes
Ans: 2
8.# Which theory believes that workers need to be involved with the management process?
A) McGregor's Theory of X and Y
B) Ouch's Theory Z
C) Herzberg's Theory of Motivation
D) Expectancy Theory
Answer: b
9.# _______________ states that as long as workers are rewarded they will remain productive.
A) McGregor’s Theory of X and Y
B) Ouchi’s Theory Z
C) Herzberg’s Theory of Motivation
D) Expectancy Theory
Answer: d
10.# Management has approached Tyler, one of your project team members. Tyler is a database administrator and developer, whose work is always on time, accurate, and of quality. He also has a reputation of being a good guy and is well liked. Because of this, management has decided to move Tyler into the role of a project manager for a new database administration project. This is an example of which of the following?
A) Management by exception
B) The halo effect
C) Management by objectives
D) McGregor? s Theory of X and Y
Answer: b
11.# 4- Which of the following is an example of theory X?
a) Self-led project teams.
b) Micromanagement.
c) Team members able t work on their own accord.
d) EVM.
Answer: B
12.# Emma is working in a company. In her project, she is in the process of determining the project roles, responsibilities and reporting relationships for her team members. Which of the following is not used for this process? [Hints: HR Plan]
1) Activity resource requirements
2) Enterprise environmental factors
3) Team performance assessments
4) Organizational process assets
Ans: 3
13.# Xinmin is a top level Manager in Yokotashi Ltd - a leading brand of goods. He has been given a high priority task that needs to be completed within a short time frame. Since he knows what has to be done, he assign tasks to different team members and tell them when and how the tasks should be completed. The management style that he is following is:
1) Laissez Faire
2) Directing
3) Delegating
4) Task-oriented
Ans: 2
14.# The process of getting a group of diverse individuals to work effectively together as a team is the definition of
1) Leadership
2) Team building
3) The project manager's responsibilities
4) Project management
Ans: 2
15.# Effective decision making. This involves the ability to negotiate and influence the organization and the project management team. Some guidelines for decision making includes all of the following except?
1) Focus on goals to be served,
2) Ability to be persuasive and clearly articulate points and positions;
3) Follow a decision-making process,
4) Analyze available information,
Ans: 2
16.# You are managing an industrial design project for an important client. Two of your team members have a disagreement on project priorities. One person wants to do certain activities first, while the other feels they should be left until the end of the project. You work with both people to forge a compromise where those activities are neither first nor last, but instead done in the middle of the project. Nobody is particularly unhappy with this solution. Another name for a compromise is a:
1) Win-win solution
2) Win-lose solution
3) Lose-lose solution
4) Standoff solution
Ans: 3
17.# You are the project manager for your organization and are currently determining which resource is the best fit for each of the project activities. Thus, you are completing which one of the following?
1) The fulfilment of staff acquisitions
2) Project role assignment
3) The development of the project team
4) Project human resource management
Ans: 4
Project human resource management is the process of successfully applying the right resource to the project work in the most effective way in order to accomplish the project goals while maintaining cost and schedule. PMBOK 5th Edition Page 160
18.# As a project manager, you advocate active participation of your team members; this is because you believe in:
1) Theory Y (McGregor Model)
2) Theory X (McGregor Model)
3) Maslow`s hierarchy of needs
4) Referent Power
Ans: 1
19.# Mr. John is the CEO of the globally famous company Starware Inc. In his company, the project manager shares responsibility with the functional manager to assign priorities and directs the team members of the project. In this case, it is NOT the responsibility of the project manager to:
1) Plan resources
2) Manage cost and budget
3) Define tasks
4) Carry out performance appraisal of project team
Ans: 4
20.# Once ground rules are established and communicated to the project team, the responsibility of enforcing these rules lies with the:
1) Project manager
2) Project team members
3) Project management team
4) Project sponsor and project manager
Ans: 2
21.# Bonita is been recently recruited as a Manager in RV Ltd. Frequent heated discussions with her colleague over an issue are creating a hostile environment. To ease this situation, she agreed with her colleague`s point of view. The conflict resolution mode that she
is using is:
1) Collaborate or Problem Solve
2) Force or Direct
3) Withdraw or Avoid
4) Smooth or Accommodate
Ans: 3
22.# You have a large complex project to deliver and you are evaluating different motivational strategies to motivate your team to get the job done. You subscribe to the belief that to get things done and to motivate staff - they must be rewarded with monetary rewards.You believe that by rewarding employees they would get motivated - which of the following motivational theories are you applying ?
1) Herzberg Hygiene Theory
2) Maslows theory of Hierarchy of needs
3) Expectancy theory
4) Theory of coercion
Ans: 3
23. As a project manager, when should you especially consider cultural differences?
1) When you develop acceptance criteria for work results to be achieved by the team members.
2) When you assign a human resources to do the work in a schedule activity.
3) When you decide upon recognition and awards during team development.
4) When you break down scope to create a work breakdown structure (WBS).
Ans: 3
24. Project performance appraisals is an input of which process?
1) Manage Project Team
2) Acquire Project Team
3) Develop Project Team
4) None of the above
Ans: 4
PMBOK 5th Edition Page 257. Is a tool of Manage Project Team.
25. As a project manager, you are in the process of creating a list of all the project team members, their roles, and communication information. This information should reside in:
1) Project plan
2) Project team directory
3) Performance reports
4) Responsibility assignment matrix
Ans: 2
Project team directory is a documented list of project team members, their project roles, and communication information. PMBOK® Guide - Fifth
Edition, page 556
26. You have been hired by a contractor, who wants you to manage a construction project for one of their clients. The project team has been working for two months, and is 35% done with the job. Two of your team members come to you with a conflict about how to handle the ongoing maintenance for a piece of equipment. You know that they can safely ignore the problem for a while, and you’re concerned that if your project falls behind schedule before next week’s stakeholder meeting, it will cause problems in the future. You tell the two team members that the problem really isn’t as bad as they think it is, and if they take a few days to cool off about it you’ll help them with a solution. This approach to conflict resolution is known as:
1) Withdrawal
2) Compromise
3) Smoothing
4) Forcing
Ans: 3
Smoothing is minimizing the problem, and it can help cool people off while you figure out how to solve it. But it’s only a temporary fix, and does not
really address the root cause of the conflict.
27. In the last project status meeting, a team member criticized some of his teammates and undermined the status of work done by them. The role that was played by the person was that of:
1) Aggressor
2) Conflict Maximizer
3) Devil`s Advocate
4) Recognition Seeker
Ans: 1
28. During a phase, the team begins to address the project work, technical decisions, and the project management approach.. What is the name of this phase?
1) Norming
2) Adjourning
3) Forming
4) Storming
Ans: 4
29. Harrison has recently taken over as project manager. In his initial meeting, he first noticed that there is too much conflict among the project team members, which harms productivity and working relationships. In this context, which of the following would not be a technique he would use to reduce conflict in his team?
1) Establish team ground rules
2) Establish group norms
3) Better manage the communication channels
4) Minimize differences of opinion among team members
Ans: 4
30. Project staff assignments is an input of which process?
1) Manage Project team
2) Develop Project Team
3) Acquire project team
4) None of the above.
Ans: 1
PMBOK 5th Edition Page 279
31. As a project manager you decide to create an issue log which captures issue description, owner, and the target date for issue closure. All of the following are common examples of issues in the project EXCEPT?
1) Differences in Opinion
2) Probable delay in the next delivery
3) Pending Root cause Analysis
4) Delay in receiving feedback from the customer
Answer: (B) - Probable delay in the next delivery represents a project risk and is not an issue as the event is uncertain. This may or may not happen in future.
Reference: Risk Management, 11, p. 310
1) Love or Belonging
2) Physiological
3) Self-actualization
4) Safety
Ans: 3
2.# The enterprise environmental factors that influence the Acquire Project Team process includes all of the following except?
1) Existing information on human resources including availability, competency levels, prior experience, interest in working on the
project and their cost rate;
2) HR recruitment procedure
3) Personnel administration policies such as those that affect outsourcing;
4) Colocation or multiple locations
Ans: 2
3.# In the executing phase of Linda"s project, she loses some key resources. Some new people have joined, and she (the project
manager) set up a meeting to get the team together. What should be the most important agenda item for this meeting?
1) Discussing team building activities
2) Inviting the team members to share their past project experiences
3) Planning risk responses for existing risks
4) Reviewing WBS and responsibilities of all team members
Ans: 4
"The most important agenda item for the meeting should be reviewing of WBS to ensure that responsibilities are assigned.
4.# Charles Angel is managing a critical project. In the Executing phase of a project, she should ideally be:
1) Directing
2) Coaching
3) Authoritarian
4) Supportive
Ans: 2
5.# Tanura is the manager of a project for a company that is known to make heavy use of extrinsic motivators in order to boost morale
and team performance. What does that mean? The motivators used…
1) …are tailored to the needs of individual team members.
2) …are derived from within individual team members.
3) …are incentives such as rewards, gifts, or money.
4) …include the improvement of hygiene factors of the
Ans: 3
6.# A supplier has withdrawn from your project. A new supplier has been added. His labor forces are due to arrive at the job site
tomorrow. You should:
1) Bring out the communication management plan
2) Bring your team in for introductions and establish a communications exchange
3) Meet with the supplier along with his team and establish yourself as the authority in charge.
4) Bring out the project plan.
Ans: 3
7.# Which of the following are not common barriers to project team building?
1) Differing outlooks, priorities, and interests
2) Excessive team member commitment
3) Role conflicts
4) Unclear project objectives/outcomes
Ans: 2
8.# Which theory believes that workers need to be involved with the management process?
A) McGregor's Theory of X and Y
B) Ouch's Theory Z
C) Herzberg's Theory of Motivation
D) Expectancy Theory
Answer: b
9.# _______________ states that as long as workers are rewarded they will remain productive.
A) McGregor’s Theory of X and Y
B) Ouchi’s Theory Z
C) Herzberg’s Theory of Motivation
D) Expectancy Theory
Answer: d
10.# Management has approached Tyler, one of your project team members. Tyler is a database administrator and developer, whose work is always on time, accurate, and of quality. He also has a reputation of being a good guy and is well liked. Because of this, management has decided to move Tyler into the role of a project manager for a new database administration project. This is an example of which of the following?
A) Management by exception
B) The halo effect
C) Management by objectives
D) McGregor? s Theory of X and Y
Answer: b
11.# 4- Which of the following is an example of theory X?
a) Self-led project teams.
b) Micromanagement.
c) Team members able t work on their own accord.
d) EVM.
Answer: B
12.# Emma is working in a company. In her project, she is in the process of determining the project roles, responsibilities and reporting relationships for her team members. Which of the following is not used for this process? [Hints: HR Plan]
1) Activity resource requirements
2) Enterprise environmental factors
3) Team performance assessments
4) Organizational process assets
Ans: 3
13.# Xinmin is a top level Manager in Yokotashi Ltd - a leading brand of goods. He has been given a high priority task that needs to be completed within a short time frame. Since he knows what has to be done, he assign tasks to different team members and tell them when and how the tasks should be completed. The management style that he is following is:
1) Laissez Faire
2) Directing
3) Delegating
4) Task-oriented
Ans: 2
14.# The process of getting a group of diverse individuals to work effectively together as a team is the definition of
1) Leadership
2) Team building
3) The project manager's responsibilities
4) Project management
Ans: 2
15.# Effective decision making. This involves the ability to negotiate and influence the organization and the project management team. Some guidelines for decision making includes all of the following except?
1) Focus on goals to be served,
2) Ability to be persuasive and clearly articulate points and positions;
3) Follow a decision-making process,
4) Analyze available information,
Ans: 2
16.# You are managing an industrial design project for an important client. Two of your team members have a disagreement on project priorities. One person wants to do certain activities first, while the other feels they should be left until the end of the project. You work with both people to forge a compromise where those activities are neither first nor last, but instead done in the middle of the project. Nobody is particularly unhappy with this solution. Another name for a compromise is a:
1) Win-win solution
2) Win-lose solution
3) Lose-lose solution
4) Standoff solution
Ans: 3
17.# You are the project manager for your organization and are currently determining which resource is the best fit for each of the project activities. Thus, you are completing which one of the following?
1) The fulfilment of staff acquisitions
2) Project role assignment
3) The development of the project team
4) Project human resource management
Ans: 4
Project human resource management is the process of successfully applying the right resource to the project work in the most effective way in order to accomplish the project goals while maintaining cost and schedule. PMBOK 5th Edition Page 160
18.# As a project manager, you advocate active participation of your team members; this is because you believe in:
1) Theory Y (McGregor Model)
2) Theory X (McGregor Model)
3) Maslow`s hierarchy of needs
4) Referent Power
Ans: 1
19.# Mr. John is the CEO of the globally famous company Starware Inc. In his company, the project manager shares responsibility with the functional manager to assign priorities and directs the team members of the project. In this case, it is NOT the responsibility of the project manager to:
1) Plan resources
2) Manage cost and budget
3) Define tasks
4) Carry out performance appraisal of project team
Ans: 4
20.# Once ground rules are established and communicated to the project team, the responsibility of enforcing these rules lies with the:
1) Project manager
2) Project team members
3) Project management team
4) Project sponsor and project manager
Ans: 2
21.# Bonita is been recently recruited as a Manager in RV Ltd. Frequent heated discussions with her colleague over an issue are creating a hostile environment. To ease this situation, she agreed with her colleague`s point of view. The conflict resolution mode that she
is using is:
1) Collaborate or Problem Solve
2) Force or Direct
3) Withdraw or Avoid
4) Smooth or Accommodate
Ans: 3
22.# You have a large complex project to deliver and you are evaluating different motivational strategies to motivate your team to get the job done. You subscribe to the belief that to get things done and to motivate staff - they must be rewarded with monetary rewards.You believe that by rewarding employees they would get motivated - which of the following motivational theories are you applying ?
1) Herzberg Hygiene Theory
2) Maslows theory of Hierarchy of needs
3) Expectancy theory
4) Theory of coercion
Ans: 3
23. As a project manager, when should you especially consider cultural differences?
1) When you develop acceptance criteria for work results to be achieved by the team members.
2) When you assign a human resources to do the work in a schedule activity.
3) When you decide upon recognition and awards during team development.
4) When you break down scope to create a work breakdown structure (WBS).
Ans: 3
24. Project performance appraisals is an input of which process?
1) Manage Project Team
2) Acquire Project Team
3) Develop Project Team
4) None of the above
Ans: 4
PMBOK 5th Edition Page 257. Is a tool of Manage Project Team.
25. As a project manager, you are in the process of creating a list of all the project team members, their roles, and communication information. This information should reside in:
1) Project plan
2) Project team directory
3) Performance reports
4) Responsibility assignment matrix
Ans: 2
Project team directory is a documented list of project team members, their project roles, and communication information. PMBOK® Guide - Fifth
Edition, page 556
26. You have been hired by a contractor, who wants you to manage a construction project for one of their clients. The project team has been working for two months, and is 35% done with the job. Two of your team members come to you with a conflict about how to handle the ongoing maintenance for a piece of equipment. You know that they can safely ignore the problem for a while, and you’re concerned that if your project falls behind schedule before next week’s stakeholder meeting, it will cause problems in the future. You tell the two team members that the problem really isn’t as bad as they think it is, and if they take a few days to cool off about it you’ll help them with a solution. This approach to conflict resolution is known as:
1) Withdrawal
2) Compromise
3) Smoothing
4) Forcing
Ans: 3
Smoothing is minimizing the problem, and it can help cool people off while you figure out how to solve it. But it’s only a temporary fix, and does not
really address the root cause of the conflict.
27. In the last project status meeting, a team member criticized some of his teammates and undermined the status of work done by them. The role that was played by the person was that of:
1) Aggressor
2) Conflict Maximizer
3) Devil`s Advocate
4) Recognition Seeker
Ans: 1
28. During a phase, the team begins to address the project work, technical decisions, and the project management approach.. What is the name of this phase?
1) Norming
2) Adjourning
3) Forming
4) Storming
Ans: 4
29. Harrison has recently taken over as project manager. In his initial meeting, he first noticed that there is too much conflict among the project team members, which harms productivity and working relationships. In this context, which of the following would not be a technique he would use to reduce conflict in his team?
1) Establish team ground rules
2) Establish group norms
3) Better manage the communication channels
4) Minimize differences of opinion among team members
Ans: 4
30. Project staff assignments is an input of which process?
1) Manage Project team
2) Develop Project Team
3) Acquire project team
4) None of the above.
Ans: 1
PMBOK 5th Edition Page 279
31. As a project manager you decide to create an issue log which captures issue description, owner, and the target date for issue closure. All of the following are common examples of issues in the project EXCEPT?
1) Differences in Opinion
2) Probable delay in the next delivery
3) Pending Root cause Analysis
4) Delay in receiving feedback from the customer
Answer: (B) - Probable delay in the next delivery represents a project risk and is not an issue as the event is uncertain. This may or may not happen in future.
Reference: Risk Management, 11, p. 310
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